FAQ

Q1: Are you a manufacturer or trading company?

A: We are the professional manufacturer in producing all kinds of bulbs, wall light, stage light.garden light.

 

Q2: Where is your factory located? How can I visit there?

A: Our factory is located in Yuhang district, Hangzhou City, which is 20 minutes away from Xiaoshan Airport.

 

Q3: Do your products have CE or ROHS certificate?

A: Yes, we can offer for you when needed.

 

Q4: What about the warranty? How can I do if the lights are broken?

A: We offer 1 year warranty. If the lights are broken, please send us the picture or video of problems. We will confirm it and send suitable parts to you as soon as possible.

 

Q5: What’s the payment method?

A: Paypal, Western Union and T/T, 30% deposit before production, the balance before delivery.

 

Q6: How does your factory do regarding quality control?

A: Quality is priority. All the products have been tested and inspected before shipment, and we guarantee our products safety.

 

Q7: Can you support OEM or ODM service?

A: Yes, we can do it.

 

08: What is yours trade process

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